Privacy Policy

Scarborough Connect is committed to respecting the privacy of its Donors, Clients, Beneficiaries, Volunteers, and Employees. As part of this commitment, we want everyone to know our principles and practices for the collection, use, processing, transfer, storage, or disclosure of Personal Information.

This Privacy Notice outlines our policy and practices on the collection, use, transfer, storage, and disclosure of Personal Information about Donors, Clients, and any other individuals with whom we work. It also applies to employees, volunteers, and contractors when they are working on behalf of Scarborough Services. It requires them to uphold the principles and practices described in this Privacy Notice. The application of this Privacy Notice is subject to applicable laws including legislation, regulations, and the orders or lawful requests of any courts or other lawful authorities.

Definitions
“Client(s)” means an individual(s) who a) is a Scarborough Services Donor; b) has requested or used Scarborough Connect services; c) has given his or her information to Scarborough  Connect Services for processing; d) has received training by Scarborough connect  Services as a volunteer.
“Collection” means the act of gathering, acquiring, noting, or obtaining by any other means Personal Information about an individual.
“Consent” means giving permission for the collection, use, and disclosure of Personal Information for certain purposes. Consent can be either expressed or implied and can be given orally, electronically, or in writing. Implied consent is consent that can be reasonably inferred from an action or inaction.
“Disclosure” means making Personal Information available to someone else.
“Donor(s)” means an individual(s) who makes a donation of money to Scarborough Services or has indicated to Scarborough Connect  Services or to its agents an intention to make a donation to Scarborough Connect  Services.
“Personal Information” means any information, recorded in any form, about an identified individual, or an individual whose identity may be inferred or determined from such information, but does not include information that is publicly available, such as business contact information or information found in a telephone directory.
“Use” means the treatment, handling, and management of Personal Information.

Scarborough Connect Services Accountability and Safeguards
Scarborough Connect Services takes very seriously its responsibility to protect the personal information in our possession. We are accountable to our Clients, Donors, Employees and Volunteers to adopt and regularly review our practices to ensure they align with reasonable business practices appropriate to the level of sensitivity to safeguard personal information against loss or theft, unauthorized access, alteration, or disclosure.

How Personal Information is used by Scarborough Connect
Scarborough Connect collects, safeguards and uses the Personal Information provided by Clients, Donors and others to facilitate assistance and training, activities, and outreach with the goal of assisting those in need in the GTA. Our initiatives include providing and assisting in the provision of:
children, youth, and their families along with seniors and awareness courses or programs in connection with any of the above
As well as:
conducting and facilitating fundraising and appeals; managing our relationship with Clients and Donors; meeting any legal or regulatory requirement of Scarborough Connect; other purposes consistent with the above

Scarborough Connect collects and uses the Personal Information provided by employees or volunteers to facilitate the employment or engagement relationship as appropriate. Information and personnel records are kept in order to meet legal requirements and maintain relevant information. Information is stored in a secure location, safeguarded, and held in strict confidence. Employees may request access to their personnel file and schedule a time to review the file with their reporting Manager. 

Contents of a personnel file may include, but are not limited to:
Job description/Application and resume Contact information Confidentiality statement(s)Emergency contacts Performance evaluations Change of status/address/Letters of commendation/progressive discipline

How Scarborough Connect uses Donor Personal Information
The Personal Information of Scarborough Services is never sold, rented, or traded to other organizations
Electronic Donations: The Personal Information of a Donor who donates electronically to Scarborough Connect via our website is not shared with other organizations.

Mail Solicitation: The Personal Information of a Donor who responds to donation solicitations through the mail will not be shared with other organizations or individuals.

Face-to-Face and Telemarketing: The Personal Information of Donors who donate through face-to-face canvassers is never shared with other organizations.

Text-to-Donate: Scarborough Connect never receives the Personal Information of individuals who donate to us via a text message sent from their cell phone. The management of these donations is handled via a regulated telecommunications body and Scarborough Connect only receives the donation itself.

Personal Information on Scarborough Connect Website
Scarborough Connect is the sole owner of the information collected on the www.scarboroughconnect.ca website (“our website”). Scarborough Connect collects information from users at several different points on its website. We will not sell, trade or rent information gathered from our website to others. We use IP addresses to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Security and Confidentiality on our website: All online transactions and contributions on this site occur through a safe, private, and secure system that protects the online Donor’s personal information.

Communication with Donors via email: From time to time we may communicate with a Donor via email. If a Donor does not wish further communication via email, he or she will be given an opportunity to opt-out. Members and donors can opt out of receiving any type of email from us at any time by clicking on the unsubscribe link in the email or contacting us at [email protected] or call us at 647 617- 9643.